I had the opportunity, many years ago, to work closely with monkeys.      There were five people assigned to work with two monkeys, and of those five people, one of the monkeys … [Read more...] about Changing Patterns of Behavior for New Outcomes

Have you ever had a conversation over… and over… and over  – so many times that even though the issue never got resolved, you just don’t understand the point of beating your head … [Read more...] about Repetitive Conversations – Tired of Beating Your Head Against the Conversational Wall?

Have you noticed how often we as humans engage in conversation from a need to be right or make the other person wrong? How we don’t really listen to what the other person is saying, but instead listen … [Read more...] about Winning Conversations