"Did I do that?" Mistakes… We all make them. Then why is it often so hard to own them? Maybe it’s because we grow up in a culture where mistakes are viewed as failure, and we learn in our … [Read more...] about Mistakes and The Importance of Owning Them
workplace communication
Communication and the Era of Instant Gratification
Ah, the joys of the instant gratification era of communication! I was chatting with a client recently about a situation where three people sent an email to three other individuals where they laid … [Read more...] about Communication and the Era of Instant Gratification
