Upsets… no one likes them, but they seem unavoidable. So, what causes upsets in the first place? Most often, upsets are caused by expectations not being met or having expectations thwarted for … [Read more...] about Expectations, Upsets, and Communication
expectations
Planning a Successful Trip: Travel and Communication – Part Two
Now you get to plan the trip! Where are you going, when will it be, and how long will it last? This can be a family vacation where everyone rides in the same vehicle, or a destination where people … [Read more...] about Planning a Successful Trip: Travel and Communication – Part Two
Travel and Expectations: Travel and Communication – Part One
As Spring arrives and the weather warms, families start making travel plans. And travel, especially family travel, can have potential drama and patterns of behavior that can put a huge damper on the … [Read more...] about Travel and Expectations: Travel and Communication – Part One
Love and Expectations: Valentine’s Day and Setting Romance Up to Fail
Ahh…February… The month commandeered for Love and Romance. I’ve heard all sorts of responses on what Valentine’s Day means to people. Some love the excuse to buy gifts and have an extravagant meal. … [Read more...] about Love and Expectations: Valentine’s Day and Setting Romance Up to Fail
Communication and the Era of Instant Gratification
Ah, the joys of the instant gratification era of communication! I was chatting with a client recently about a situation where three people sent an email to three other individuals where they laid … [Read more...] about Communication and the Era of Instant Gratification
