A New Year often brings new resolutions. It is also the recovery time from all the holidays. And sometimes a recovery from the drama that shows up at holiday gatherings….family squabbles, work … [Read more...] about Better Relationships through Better Communication
When Communication Gets Ugly
Communication and De-Escalation Communication can get Ugly. We’ve all been there. Sometimes it starts simple and takes a sudden turn. Sometimes it blindsides you out of nowhere at … [Read more...] about When Communication Gets Ugly
Giving and Receiving Feedback
The Dreaded Feedback Giving and receiving feedback can be so uncomfortable that many people avoid everything about it - even the word 'feedback.' The reality is, when done well, feedback is a … [Read more...] about Giving and Receiving Feedback
How WHY Became a Bad Word
“Why” is a word that can be very useful but can also be very triggering. Let’s explore what led to “why” becoming a triggering word. In English class they often teach the 5W’s and H – a set of … [Read more...] about How WHY Became a Bad Word
Communication Escape Hatches
When someone feels cornered, like they have no way out, they will often panic or attack. The way to build safety into a conversation, especially when there’s a power imbalance (perceived or real), is … [Read more...] about Communication Escape Hatches
