The Dreaded Feedback Giving and receiving feedback can be so uncomfortable that many people avoid everything about it - even the word 'feedback.' The reality is, when done well, feedback is a … [Read more...] about Giving and Receiving Feedback

“Why” is a word that can be very useful but can also be very triggering. Let’s explore what led to “why” becoming a triggering word. In English class they often teach the 5W’s and H – a set of … [Read more...] about How WHY Became a Bad Word

When is yelling not yelling? “Stop Yelling at Me!” Have you ever uttered those words? Or ever had anyone say them to you? And the response (yours or theirs) is a surprised and … [Read more...] about Stop Yelling At Me!

Leadership takes many forms. The obvious one is the people at the front of the room, the head of an organization, in the boardroom. The less obvious are those that show up in a way that earns … [Read more...] about Leadership and Networking

Mindset Matters We’ve all heard this phrase about how our mindset affects how we show up, but what does that look like in real life? And how does it impact communication? Your mindset as you … [Read more...] about Mindset and Communication