We live in a world that spends much of the time in the digital space. We interact via text, email, and social media. Many of us can work remotely, and meet with people via video calls, games, or … [Read more...] about Communication in a Digital Age
Mindset and Communication
Mindset Matters We’ve all heard this phrase about how our mindset affects how we show up, but what does that look like in real life? And how does it impact communication? Your mindset as you … [Read more...] about Mindset and Communication
Expectations, Upsets, and Communication
Upsets… no one likes them, but they seem unavoidable. So, what causes upsets in the first place? Most often, upsets are caused by expectations not being met or having expectations thwarted for … [Read more...] about Expectations, Upsets, and Communication
The Art of the Apology: How to Do It Well
When we think of apologies, we think of the phrase "I'm Sorry." And that's definitely a big piece, but it's not the only piece. So, what is an apology? The definition of Apology is a … [Read more...] about The Art of the Apology: How to Do It Well
Mistakes and The Importance of Owning Them
"Did I do that?" Mistakes… We all make them. Then why is it often so hard to own them? Maybe it’s because we grow up in a culture where mistakes are viewed as failure, and we learn in our … [Read more...] about Mistakes and The Importance of Owning Them